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Clinics & services

Primary Mental Health Team

Primary Mental Health Team

We provide assessment to people with mental health issues who are not in crisis.

About us

What will happen when I call?

We will ask you questions about:

  • Why are you calling?
  • Does the person you are concerned about, know you are calling?
  • The safety of the person you are calling about
  • Are there already other services involved and can we contact them?

We will give you an appointment if needed. This may be at your local GP surgery.
If NE PMHT is not the right service for you, we will help you find the best service.

Our services


For clients

You can refer yourself or someone that you're concerned about to our mental health services.

Call our mental health triage service 24 hours a day, 7 days a week for information, assessment and referral.

Phone: 1300 859 789 

For health professionals

Find out how to refer your patient to mental health.

Contact us

North East Primary Mental Health Team

Phone: 03 9496 2640


Building 9 East, 
Heidelberg Repatriation Hospital, 
300 Waterdale Road
Ivanhoe VIC

Open hours:
Monday to Friday 8.30am to 5pm
we are not open on public holidays