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Clinics & services

Adult mental health

Case management

We provide case management for people who have a significant mental illness that is affecting their lives.

About us

The North East Continuing Care Service (NECCS) offers a case management service to people between 16 and 64 years who live in the City of Banyule or Shire of Nillumbik.

Consultation and education are important parts of our service. We aim to increase community awareness and understanding of emotional and psychiatric problems.

We work closely with other agencies, GPs and private psychiatrists.

We're not an acute service for people who are in crisis. Contact our crisis service or if it's an emergency, call 000.

Our services

We provide the following services:

  • Case management
  • Treatment and support
  • Education about mental illness
  • Support with referrals and applications


For clients

You can refer yourself or someone that you're concerned about to our mental health services.

Call our mental health triage service 24 hours a day, 7 days a week for information, assessment and referral.

Phone: 1300 859 789 

For health professionals

Find out how to refer your patient to mental health.

Contact us

North East Continuing Care Service

Phone: 1300 859 789


Hawdon Street Community Mental Health Clinic
77 Hawdon Street
Heidelberg VIC

Open hours: Monday to Friday 8.30am to 5.00pm