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Contact us

In this section, you can find the following information:


COVID-19 hotline

Call our COVID-19 hotline on 9496 6606 (8am-8pm Monday to Friday, and 8am to 5pm weekends and public holidays) to book an appointment or for advice.

From Thursday 24 December to Sunday 3 January, the call centre will be open from 8am to 5pm each day. We will resume our usual operating hours on Monday 4 January.

Only come straight to hospital if it is a medical emergency and call 000 for an ambulance.

Find out more about COVID-19

Media enquiries

For all media enquiries email or call 03 9496 5000 and ask to be connected to the 'on call' Corporate Communications consultant.

Note: This email address is for media enquiries only. Unsolicited emails from companies marketing their services will not be responded to.

Our hospitals

Austin Hospital

P 03 9496 5000
F 03 9458 4779

145 Studley Road
PO Box 5555
Heidelberg Victoria 3084

Link to location maps

Heidelberg Repatriation Hospital

P 03 9496 5000
F 03 9496 2541

300 Waterdale Road
PO Box 5444
Ivanhoe Victoria 3079

Link to location maps

Olivia Newton-John Cancer Wellness and Research Centre

P 03 9496 5000
F 03 9458 4779

145 Studley Road
PO Box 5555
Heidelberg Victoria 3084

Link to location map

Royal Talbot Rehabilitation Centre

P 03 9490 7500
F 03 9490 7501

1 Yarra Boulevard
Kew Victoria 3101

Link to location maps

Feedback, compliments and complaints

Visit Feedback to see the different ways to provide us with your feedback.

Freedom of Information (FOI) requests

Visit Freedom of Information or email


Contact the Fundraising Department, or to make a donation, visit Donate online.

Patient Accounts (Finance)

Email Patient Accounts

Radiology and Molecular Imaging booking and enquiries

Visit Radiology or email for Radiology enquiries.

Visit Molecular Imaging and Therapy or email for enquiries related to Molecular Imaging and Therapy, including Nuclear Medicine, PET scans and Bone Mineral Density tests.

Specialist Clinics

Specialist Clinics operate between 9am and 5pm, Monday to Friday.

Email or phone:

03 9496 2444
1800 134 864 - country patient toll free
131 450 -  free telephone interpreter service (TIS)

For more information, visit Specialist Clinics.

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Acknowledgement flags

Austin Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.