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Contact us

In this section, you can find the following information:

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Contact us on 03 9496 5000

Specialist clinics enquiries

Find out how to contact Specialist Clinics.

Media enquiries

Email media@austin.org.au or call 03 9496 5000 and ask to be connected to the 'on call' Corporate Communications consultant.

This email address is for media enquiries only. Unsolicited emails from companies marketing their services will not be responded to.

Feedback, compliments and complaints

Find out the different ways to provide us with your feedback.

Patient information requests

Visit accessing patient information or contact Health Information Services.

Email: medicalrecordrequest@austin.org.au

Freedom of Information (FOI) requests

Visit Freedom of Information or email foi@austin.org.au

Family Violence and Child Information Sharing Scheme requests

For information on making an information sharing scheme request, visit accessing patient information.

Patient Accounts (Finance)

If you have an enquiry about paying for services, contact Patient Accounts.

Email: Finance-PatientAccountsLiaisons@austin.org.au