Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
Follow our simple instructions for preparing and starting your Telehealth appointment. If you have trouble, we can help you. If you need information in your language, we can help you.
Telehealth is a video call appointment with your healthcare provider.
You can attend your appointment via video call from any location, such as your home, work or your GPs clinic.
We use the Healthdirect Telehealth Video Call system. You can use it on any smartphone, tablet or computer with a camera.
Watch this video to find out more about attending your appointment via a video call.
Find out how to get ready for your Telehealth appointment ahead of time on Preparing for your call.
Telehealth video calls allow you and your healthcare provider see each other without you needing to travel to the hospital.
Your health care professional or team will decide if teleheath is safe and clinically suitable for you. For example, teleheath may not be appropriate if you need a physical examination.
Let us know if you are interested in being considered for Telehealth appointments.
Open hours: Monday to Friday, 8am to 4.30pm