Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
COVID-19
Visitors are permitted to Austin Health sites with some restrictions.
Patients staying in hospital can have two people visit per time slot:
Patients may have one visitor per patient into the cubicle area dependent on capacity and distancing requirements.
No visitors are permitted in the waiting room unless covered by an exemption listed below.
Patients can have two visitors per time slot:
Visitors will need to wear appropriate personal protective equipment. Check with the Nurse in Charge.
Visitors are welcome at any time.
Check with the Nurse in Charge about the number of visitors.
COVID positive patients can have up to four visitors between 10am and 7pm.
Visitors will need to wear appropriate personal protective equipment. Check with the Nurse in Charge.
All visitors must at a minimum wear a hospital-provided surgical mask. We strongly recommend the use of N95 masks. Masks will be provided on entry.
If visiting a COVID positive or quarantined patient, then the use of an N95 mask is mandatory.
Visitors with valid mask exemption are required to test negative on a Rapid Antigen Test.
Exemptions remain in place for patients who need additional support, including patients who:
Please discuss with your Nurse in Charge or care team to confirm if you are eligible.
To speak to a ward, call our Switchboard on 03 9496 5000.
Where possible, Specialist Clinics (outpatient) appointments are being held by phone or Telehealth, rather than in person.
You will be contacted before your appointment to let you know if it will be conducted by phone or Telehealth. Please attend as normal unless told otherwise.
Patients who are required to attend face to face appointments are requested to come alone where possible.
One carer may remain if a patient:
Find out more about attending your Specialist Clinics appointment.
We provide a concierge service for all patients and visitors entering Austin Health buildings to help stop the spread of COVID-19.
Find out more about concierge points for visitors and patients.