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Clinics & services

Adult mental health

Crisis assessment & treatment

We support people experiencing a mental health crisis.

About us

We are a 24-hour a day team of trained mental health professionals.

If you are experiencing a mental health crisis, we will visit you at home to see what treatment you need.

If you need to go to hospital, we will arrange this. We will try to keep your stay in hospital as short as possible. When you go home we will see you for follow up.

We will involve you and your family in decisions about your care.

Our services

When we visit, we will provide you with:

  • A full mental health assessment
  • An assessment of your risk
  • Treatment planning
  • Discussion with your family and carers, including children
  • Answers to your questions about treatment
  • Referrals to other services, if you need them


Anyone can refer. Call 1300 859 789.

We will see you if you are experiencing a mental health crisis and:

  • Are aged between 16 and 64 years, and all ages after hours
  • Live in the City of Banyule or Shire of Nillumbik

We cannot see you if:

  • You only have a drug or alcohol problem
  • You have an intellectual disability or an organic brain condition needing immediate medical treatment