Austin Health

How to make a referral

For individuals experiencing a mental health issue or who might be concerned about someone with whom they live, work or to whom they provide care, North East Triage Service is the initial point of contact for information, assessment and referral for mental health 24-hours a day, 7-days a week.

North East Triage Service

Phone 1300 859 789

Please ask for the Crisis Assessment & Treatment Service (CATS) to be paged if calling after hours.

Adult Mental Health Services

Inpatient
Ph 03 9496 6407 

Parent Infant Inpatient Program
Ph 03 9496 6406 

Community
Ph 03 9496 6505 

Child & Adolescent Mental Health Services

Community
Ph 1300 859 789

Inpatient
Ph 03 9496 5108

Psychological Trauma Recovery Service

Intake/New Referrals
Ph 03 9496 4138

Outpatients
Ph 03 9496 2537

Inpatient Unit
Ph 03 9496 2427

Brain Disorders Program

Ph 03 9490 7366

General Hospital Mental Health

Ph 03 9436 6672

Accessing Mental Health Services in Victoria

Mental Health Services in Victoria are area-based. To access information on which Mental Health Service covers your suburb, visit the Victorian Government Health Information Service website. 

A number of Mental Health advice services are also available in Victoria for those seeking advice and information on general mental health issues.