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Clinics & services

Referrals to mental health services

Referrals to mental health services

For people experiencing a mental health issue or who might be concerned about someone with whom they live, work or to whom they provide care, North East Triage Service is the initial point of contact for information, assessment and referral for mental health 24-hours a day, 7-days a week.

North East Triage Service

For new referrals please call:

Phone: 1300 859 789

Choose option 1 for people under 18.

Ask for the Crisis Assessment & Treatment Service (CATS) to be paged if calling after hours.

Referrals to our services

Adult mental health services

Phone: 03 9496 6407 

Parent Infant Inpatient Program
Phone: 03 9496 6406 

Phone: 03 9496 6505

Find out more about our adult mental health services.

Child and youth mental health service

Adolescent Inpatient Unit
Phone: 03 9496 5108

Child Inpatient Unit
Phone: 03 8572 4693

Referrals to this unit are received by the Oasis Unit at Monash Health.

Find out more about our Child and Youth Mental Health Service.

Psychological Trauma Recovery Service

Intake/new referrals
Phone: 03 9496 4138

Phone: 03 9496 2537

Phone: 03 9496 2427

Find out more about our Psychological Trauma Recovery Service.

Brain Disorders Program

Phone: 03 9490 7366

Find out more about our Brain Disorders Program.

Accessing mental health services in Victoria

Mental health services in Victoria are area-based. To access information on which mental health service covers your suburb, visit the the Department of Health website to find out about area-based services.

A number of mental health advice services are also available in Victoria for those seeking advice and information on general mental health issues.