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Clinics & services

Adult mental health

Mobile outreach

We provide a mobile outreach service to people living with a mental illness who need intensive community support.

About us

The North East Mobile Support & Treatment Service (NEMSTS) is a mobile outreach service for people with long-term mental illness who live in the City of Banyule or Shire of Nillumbik. Most clients of our service are aged between 16 and 64.

You can use our service for as long as you need. We will come to your home or another place of your choice.

We will work with you, your family and carers so that you can live an active and productive life in the community.

Our services

We provide the following services:

  • Assessment
  • Case management
  • Treatment and ongoing support
  • Access to a team that includes psychiatric nurses, doctors, occupational therapists and social workers
  • Education about your mental illness
  • Rehabilitation activities
  • Linking you with other agencies or services


For clients

You can refer yourself or someone that you're concerned about to our mental health services.

Call our mental health triage service 24 hours a day, 7 days a week for information, assessment and referral.

Phone: 1300 859 789 

For health professionals

Find out how to refer your patient to mental health.

Contact us

North East Mobile Support

Phone: 03 9496 6586

Fax: 03 9496 4394


Hawdon Street Clinic
77 Hawdon Street
Heidelberg VIC

Open hours:
Monday to Friday 8.00am to 9.30pm
Saturday, Sunday and public holidays: 8.30am to 5.00pm