Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
The VPIC provides advice to the Victorian Public and to health care providers about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp or other creature.
We also provide statewide toxicology guidelines for health professionals.
If someone has collapsed, stopped breathing, or is having a seizure or anaphylactic reaction, call 000 for an ambulance. Do NOT ring the Victorian Poisons Information Centre (VPIC).
Call us if someone:
Phone: 131 126
Callers who do not speak English can call us via the translating and interpreting service on 131 450.
We provide the following services:
Product manufacturers: Before listing the Poisons Information Centre number on your product or MSDS, you must provide product details to the National Poisons Register. Call 02 9515 1267.
If an animal has been exposed to a poison, please do not call us. Contact your local veterinarian for advice.
Find out more about these poisons:
Phone: 131 126 (24 hours a day, seven days a week)
Fax: 03 9496 4912