Emergency care during COVID-19

Find out the latest information about accessing Emergency, visiting restrictions and COVID-19.

• Emergency access

  Find out how to access Emergency during COVID-19.

• Visiting hours

  Find out more about the current visiting restrictions.

• COVID-19

  Get the most up to date information about COVID-19.

About us

Our Emergency Department (or ED) is one of the busiest in the state, treating nearly 90,000 patients each year.

We have a state of the art Short Stay Unit with 24 beds which is capable of providing care for adults and children for up to 24 hours.

Our ED is also home to the Victorian Poisons Information Centre.

We offer an excellent training environment to attract some of the best nurses, doctors, nurse practitioners and allied health clinicians.

• Emergency care

  Find out more about what to bring and what to expect when you come to Emergency.

• Emergency care options

  Find out more about other options for emergency care, including a list of medical centres open now.

Related services

• Sexual assault

  We provide emergency care and counselling to people who have experienced sexual assault

• Poisoning

  We are the only inpatient service for poisoned patients in Victoria.

• Victorian Poisons Information Centre

  We provide advice about what to do if someone has been poisoned, overdosed, made a mistake with medicines or has been bitten/stung by a venomous creature.

• Heart treatments

  We care for and treat people who have problems with their heart and circulation. We have special expertise in managing heart attacks.

Contact us

Emergency

In a medical emergency, call 000 and ask for an ambulance.

Come directly to the Emergency Department if you need care.

The Emergency entry is off Burgundy Street, Heidelberg. There are also signs to direct you to Emergency from the Austin Hospital foyer.

For patient enquiries, contact the Austin Hospital switchboard.

Phone: 03 9496 5000

Emergency Department
Level 1, Austin Tower
Austin Hospital
145 Studley Road
Heidelberg VIC

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