Patients & visitors



We’re here to support the community through the coronavirus (COVID-19) pandemic. We have processes in place to safely assess, test and manage people who may have the virus and to keep our staff, patients and visitors safe.

This page is updated as the COVID-19 pandemic evolves to ensure you have access to the latest information and advice.

Do you need a COVID-19 test?

If you need to get tested, you must book an appointment for our COVID-19 Screening Clinic.

Call our hotline

To book an appointment or ask advice, call our COVID-19 hotline on 03 9496 6606

Open 8am - 8pm Monday to Friday, and 8am - 5pm weekends and public holidays.

Visit Department of Health and Human Services (DHHS): Where to get tested to find out the current COVID-19 testing locations around Melbourne and Victoria.

Call the DHHS hotline

If you cannot leave home due to mobility, disability or other reasons, you can arrange to get tested at home.

Call the DHHS hotline on 1800 675 398 and select option 9 (for support to be tested) or visit DHHS: Call-to-Test to find out more.

Information in other languages

Get COVID-19 information in your language from DHHS: Tranlsated resources.

Coming to hospital

Only come straight to hospital if it is a medical emergency or call 000 for an ambulance.

Come alone if you can. If you need assistance, bring one person only.

If you've been tested and you're waiting for your results, please be patient. We'll contact you as soon as we have the results.

If you're an ONJ Centre patient, find out more on the ONJ Centre website.

For general information and advice, call the DHHS hotline on 1800 675 398 or visit DHHS: Coronavirus.