Patients & visitors



We’re here to support the community through the coronavirus (COVID-19) pandemic. We have processes in place to safely assess, test and manage people who may have the virus and to keep our staff, patients and visitors safe.

This page is updated as the COVID-19 pandemic evolves to ensure you have access to the latest information and advice.

Make a booking for a COVID-19 test

Call us to book an appointment to be tested.

Phone: 1800 518 205

Our screening clinic and call centre is open 8am - 8pm, Monday to Friday and 8am - 5pm Saturday, Sunday and public holidays.

Testing for children: 1pm to 5pm Monday to Friday and 10am to 12 midday Saturday, Sunday and public holidays.


Walk-in appointments for testing may be available if you arrive at least 30 minutes before closing. To avoid long wait times during peak periods, please book an appointment.

Call the DHHS hotline

If you cannot leave home due to mobility, disability or other reasons, you can arrange to get tested at home.

Call the DHHS hotline on 1800 675 398 and select option 9 (for support to be tested) or visit DHHS: Call-to-Test to find out more.

Information in other languages

Get COVID-19 information in your language from DHHS: Translated resources.

Coming to hospital

Only come straight to hospital if it is a medical emergency or call 000 for an ambulance.

Come alone if you can. If you need assistance, bring one person only.

If you've been tested and you're waiting for your results, please be patient. We'll contact you as soon as we have the results.

If you're an ONJ Centre patient, find out more on the ONJ Centre website.

For general information and advice, call the DHHS hotline on 1800 675 398 or visit DHHS: Coronavirus.