Specialist ClinicsSpecialist ClinicsSpecialist Clinics

Clinics & services

Specialist Clinics

Specialist Clinics

We operate one of the largest specialist clinic services in Victoria.

About us

We operate one of the largest specialist clinic services in Victoria.

We support over 54 medical and surgical units, including three statewide services:

  • Liver Transplant Unit
  • Victorian Spinal Cord Service (VSCS)
  • Victorian Respiratory Support Service (VRSS)

Every year, Specialist Clinics manage more than 315,000 outpatient clinic attendances, process 120,000 new referrals, and answer 190,000 phone calls from patients.

What are specialist clinics?

Specialist clinics provide planned, non-admitted services for people who need the focus of an acute setting to ensure the best outcomes. Specialist clinics provide an interface between primary care services and acute inpatient services, with access to:

  • medical, nursing and allied health professionals for assessment, diagnosis and treatment
  • ongoing specialist management of chronic and complex conditions in collaboration with community providers
  • pre- and post-hospital care
  • related diagnostic services such as pathology and imaging.

Patients are referred to specialist clinics by GPs, specialists, and other community-based healthcare providers, as well as clinicians in emergency departments, inpatient units and other areas of the health service.

Our services

We provide the following services:

  • Managing the clinic schedule
  • Making, changing and cancelling appointments
  • Answering phone calls from patients
  • Coordinating appointments and tests

Coordinate appointments and tests

Patients often need scans, tests or procedures (such as blood tests or x-rays) prior to their Specialist Clinics appointment.

Some patients also need to attend more than one Specialist Clinics appointment. 

Making all these arrangements yourself can be overwhelming for some people, so we can help you coordinate your appointments and test or procedures.

If you need help to coordinate your appointments, contact us.

Related content