Tko smo mi

Vaše pravo je da tražite povjerljivog NAATI akreditiranog prevodioca, da bi vam pomogao da komunicirate sa osobljem Austin Health-a ako ste naš pacijent.

Ne preporučujemo da vam prevode rođaci, prijatelji ili osoblje koje govori oba jezika. Rođaci i prijatelji igraju značajnu ulogu u vašoj podršci.

Naše usluge

Mi pružamo sljedeće usluge:

• Prevođenje na licu mjesta, video-telehealth prevođenje, prevođenje preko telefona
• Telefonska prevodilačka služba je dostupna 24 časa dnevno, 7 dana u tjednu.

Iako se ulažu napori da se obezbedi prevodilac na licu mesta, može se desiti da nema slobodnog prevodioca. U tim okolnostima pružamo telefonske ili video-telehealth prevodilačke usluge.

Zakazivanje

Molimo vas zatražite od doktora ili medicinske sestre da vam obezbjede prevodioca.

Prevodioca možete zatražiti i kada zakazujete vaš sljedeći pregled.

Referrals

For patients

You need a referral from your GP, specialist or health care provider to access this service.

If you have been referred to us from another hospital, we will contact you to schedule an appointment.

For health professionals

Doctors can refer their patient to this service in several ways:

• Outpatients - find out how to refer to our Specialist Clinics
• Direct to the Cardiac Surgery Department – Fax to 03 9459 6220
• Inpatients - request to admit your patient to hospital under the care of this service

Requests for an admission indicates a high degree of medical urgency. These requests should be directed to the Cardiac Surgery Registrar on call.

Phone: 0431 658 789 (during business hours)

After hours, call the Austin switchboard on 03 9496 5000

Address referrals to:

Veze