Clinics & services

Support after sexual assault

Support after sexual assault

We provide crisis care and counselling to people who have experienced sexual assault.
NCASA logo

For an immediate response after a recent sexual assault (within the last 2 weeks) call: 

  • 9496 2240 (9 to 5 pm, Monday to Friday)
  • the Sexual Assault Crisis Line 1800 806 292 (after hours). 

About us

Northern Centre Against Sexual Assault (NCASA) provides a free service to all members of the community aged 12 years and over who are affected by sexual assault, regardless of how long ago it happened. This includes non-offending family and friends.  We support people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

Our services

We provide the following services:

  • counselling for adults and young people
  • 24-hour crisis care for victims of recent sexual assault (aged 17 and over) including medical care in the emergency department if required.
  • information about legal, forensic and medical options
  • coordination with police and forensic medical examiners
  • group programs and online trauma sensitive yoga
  • advocacy
  • community education and consultation
  • training for other professionals.

Service delivery during Covid-19

Northern CASA is committed to providing ongoing counselling, advice and support during this challenging time.

For the safety and health of clients, our staff and the wider community we will provide face-to-face, telehealth and telephone consultations where appropriate.

Our service area

Northern CASA is one of fifteen centres against sexual assault (CASAs) across Victoria. We provide services to people who live, work or study in the following local government areas:

  • Banyule
  • Darebin
  • Nillumbik
  • Whittlesea

Find your local service

Visit the Sexual Assault Services Victoria website to view a directory of all CASAs in Victoria.

You can use this directory to find out if we service your area. If you live outside of our region, please contact your local CASA as shown in the directory.

Our philosophy

  • Sexual assault is any unwanted sexualised behaviour that makes a person feel frightened or uncomfortable. It is a crime that violates a person’s human rights, and can never be justified or excused.
  • Sexual assault happens worldwide, in all communities and can happen to anyone.
  • Sexual assault is a social issue that occurs because of the power imbalances in the family, justice, political and economic systems. Elimination of sexual assault and its effects can be achieved through attitudinal, social and structural change.
  • Sexual assault impacts on individuals, families and the wider community. The impact can be physical, emotional, spiritual, financial and social.
  • Responsibility, blame and shame for the sexual assault always rests with the offender.
  • The journey undertaken by people is one of spirit, hope and dignity. People can and do overcome the effects of sexual assault.
  • Counselling is based on a client-centred model of empowerment and recovery and utilises a range of evidence-based trauma therapy approaches.

Contact us

Northern Centre Against Sexual Assault (NCASA)

Counselling line

Phone: 03 9496 2240

Opening hours: 9am to 5pm, Monday to Friday

Request a call-back

Use our online form to request a call-back.

Sexual Assault Crisis Line

Phone: 1800 806 292

Opening hours: 5pm to 9am, Monday to Friday and throughout weekends and public holidays.

General enquiries

Phone:  03 9496 2369

Fax: 03 9496 2309


Opening hours: 9am to 5pm, Monday to Friday

Order our publications

Order a NCASA publication.

Postal address

Northern CASA
Heidelberg Repatriation Hospital
PO Box 5444
Ivanhoe Victoria
Australia, 3081