A nurse treats a patient in the Emergency DepartmentA nurse treats a patient in the Emergency Department

Clinics & services



We care for and treat people who have been poisoned. Call 000 in an emergency.

About us

The Toxicology Service provides specialist services for patients presenting to the Emergency Department following poisoning or because of a snake or spider bite. We also specialist care for poisoned patients requiring management within the Intensive Care Unit or a hospital ward.

We are one of only two hospital toxicology services in Victoria.

We employ a unique group of senior medical specialists with training in both Emergency Medicine and Clinical Toxicology. The service provides education and training to doctors working in emergency departments and intensive care units who provide care for poisoned patients.

We works closely with the Victorian Poisons Information Service, a statewide service providing advice to the public, health care providers, and regulatory agencies about all aspects of poisoning.

Our services

We provide the following services:

  • Treatment of poisonings and overdoses
  • Treatment for bites and stings from venomous creatures including snakes and spiders
  • Research


You do not need a referral to use this service.

In a medical emergency, call 000 and ask for an ambulance.

Come directly to the Emergency Department if you need care.

Contact us

Austin Toxicology Service

Contact us via the Victorian Poisons Information Service

Phone: 131 126