Clinics & services
Specialist Clinics
Changing or cancelling appointments
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- Changing or cancelling appointments
Use our online form to let us know that you need to change or cancel appointment bookings.
We want to help with your enquiry as quickly as possible. If our form doesn’t match what you need, please phone our Call Centre instead.
What you need to know
If you need to change or cancel your appointment, let us know as soon as possible. This is important because it:
- may cause a delay in your treatment
- will prevent another patient from being offered an appointment
Due to high demand, we may be unable to change your appointment. In these circumstances, we cancel your appointment and you go back onto the waiting list.
If you don't contact us, you may be discharged from our service and a letter will be sent to you and your GP to advise you.
Contact us
Specialist Clinics
Phone: 03 9496 2444
Phone: 1800 134 864 (toll free for regional patients)
Phone: 131 450 (free telephone interpreter service)
Open hours
Specialist Clinics is open 8.00 am to 4.30 pm, from Monday to Friday.
Our Call Centre is open 8.00 am to 5.30 pm.
We're closed weekends and public holidays.
