Patients & visitors


Starting your call

Before your appointment, check you have what you need to be able to access Telehealth.

Are you ready?

If you're not sure whether you are ready, follow the steps on Preparing for your call.

Watch our video on starting your Telehealth video call appointment

Desktop or laptop users

iOS device users

Android device users

Start video call

Remember to start your video call 5 to 10 minutes before your appointment time.

Appointments with Specialists Clinics (outpatients)

Select the Start video call button to enter the online reception area for your appointment.

Telehealth Test Call

Appointments at other clinics 

Use the link that is shown on your appointment notification to enter the clinic waiting room for your appointment.

Do you need help?

Contact us

Telehealth Team

Open hours: Monday to Friday, 8am to 4.30pm


Specialist Clinics

Contact Specialist Clinics