Getting help with your call

We can help you access Telehealth for your appointment.

Help guides

You can use these guides to help you access Telehealth.

Attending your appointment via video call (PDF - 1.22 MB)
Step by step video call guide (PDF - 967.1 KB)
Starting your Telehealth video call (PDF - 180.4 KB)
Simple troubleshooting guide (PDF - 177.4 KB)
Video call troubleshooting guide (PDF - 229.5 KB)

We provide instructions for using Telehealth in many different languages:

If your language is not listed and you need help, contact the Telehealth team.

We can also organise an interpreter for you.