Patients & visitors


Getting help with your call

We can help you access Telehealth for your appointment.

Request a guided test call

One of our Specialist Clinics team members can help you do a test video call prior to your appointment.

You can request this service using our online form at least three business days before your appointment.

Please note: if you request assistance within one hour of your scheduled appointment, we may not be able to accommodate your request.  

Help guides

You can use these guides to help you access Telehealth.

Information in your language

Our instructions for using Telehealth been translated into many different languages.

If your language is not listed and you need help, contact the Telehealth team.

We can also organise an interpreter for you. 

Contact us

Telehealth Team

Open hours: Monday to Friday, 8am to 4.30pm


Specialist Clinics

Contact Specialist Clinics