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Clinics & services

Chronic Wound Service

Chronic Wound Service

We provide diagnostic and specialist care to people who have wounds that are not healing as expected.

What we do

Our Chronic Wound Service provides a consultation service to patients who have a had a wound longer than 4 weeks.

The appointment consists of an in-depth assessment to assist with establishing a wound diagnosis and treatment plan. Education and support are offered to optimise healing outcomes and support independence in the community.

It is multidisciplinary clinic consisting of clinicians with expert knowledge and experience in wound management including geriatricians, aged care registrars, nurses, podiatrist and a dietician.

It is part of the suite of services provided by the Health Independence Program (HIP).

What to expect

All patients are assessed by our multidisciplinary team at their initial consult. Different diagnostic tools and tests are utilised to assist with establishing a wound diagnosis and plan of care. These tests may include dopplers, blood tests, biopsies, x-rays or other scans.

A treatment plan is established at each consultation and a copy provided for the service provider attending to the care. Three dressing changes are given to the patient until they can obtain more stock supplies.

All consultations are bulk billed via Medicare.

Review appointments are re-booked based upon clinical need and assessment.

Patients are encouraged to come with a support person if needed.

What to bring

When you come to hospital for your appointment, you need to bring:

  • Medicare card
  • Previous wound care plan
  • Adverse drug alert card (if you have one)
  • Medicines you need to take while you are here
  • List of medicines you are currently taking (or the boxes) including herbal supplements
  • Glasses, hearing aid, walking frame (if applicable)


Anyone with a wound for longer than 4 weeks is eligible to attend the clinic. Appointments are based in the Outpatients department at the Heidelberg Repatriation Hospital.

For patients

You will need a referral from your GP or specialist to access the clinic.

For health professionals

Find out more about referring your patient to our Chronic Wound Service.

Wait time

The current wait time for this service is between 2 to 4 weeks from receipt of referral.

Contact us

Chronic Wound Service (Health Independence Program)

Phone: 0434 980 935

Open hours: Tuesday and Thursday from 9.00am to 4.30pm (excluding public holidays)

Email: chronicwoundservice@austin.org.au


Clinic D, Tobruk Building
Heidelberg Repatriation Hospital
Banksia Street, Gate 10
Ivanhoe VIC

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