Accessibility at Austin Hospital

We are working with people with disability to improve accessibility at Austin Hospital.

Getting around

We provide the following for people with disability:

  • car parking concessions
  • wheelchairs are available at the main entrance
  • wheelchair accessible toilets on ground floor and some other levels
  • support for patients and visitors with sensory disability
  • lifts to every hospital ward and all clinics
  • Auslan interpreters

We are upgrading our Emergency Department

Construction work is underway and there are changes to how you park, enter and move around Austin Hospital. Find out more about the construction work.

Special advice for patients with a weakened immune system or lung conditions

If you have a chronic lung condition or a weakened immune system, there may be more dust within construction areas. If you have these health conditions, we recommend you wear a mask when near construction areas. If you have concerns, talk to your healthcare team.

Your needs and preferences

Staff can work with you to provide you with individualised treatment and care when you visit or stay at hospital. Examples of this include:

  • communicating in a way that meets your preferences
  • creating an Autism Care Plan
  • specialist beds and hoists.

Support from Disability Liaison

Our Disability Liaison Officers (DLOs) support people with disability, their families and support networks to access:

  • Austin Health services and other health and human services
  • inpatient and outpatient services
  • COVID-19 testing, treatment and vaccination

We also provide advice to health care teams to provide safer, accessible, and more inclusive care.

Contact us

Disability Liaison Officer 

Phone: 03 9490 7620

Email: disabilityliaison@austin.org.au

Open hours: Monday to Friday 8am to 4pm