Three lovely patients who may have individual needsThree lovely patients who may have individual needsThree lovely patients who may have individual needs

Patients & visitors

Coming to hospital

Accessibility at Austin Hospital

We are working with people with disability to improve accessibility at Austin Hospital.

Getting around

We provide the following for people with disability:

  • car parking concessions
  • wheelchairs are available at the main entrance
  • wheelchair accessible toilets on ground floor and some other levels
  • support for patients and visitors with sensory disability
  • lifts to every hospital ward and all clinics
  • Auslan interpreters

Your needs and preferences

Staff can work with you to provide you with individualised treatment and care when you visit or stay at hospital. Examples of this include:

  • communicating in a way that meets your preferences
  • creating an Autism Spectrum Care Plan
  • specialist beds and hoists.

Support from Disability Liaison

Our Disability Liaison Officers (DLOs) support people with disability, their families and support networks to access:

  • Austin Health services and other health and human services
  • inpatient and outpatient services
  • COVID-19 testing, treatment and vaccination

We also provide advice to health care teams to provide safer, accessible, and more inclusive care.

Contact us

Disability Liaison Officer 

Phone: 03 9490 7620

Email: disabilityliaison@austin.org.au

Open hours: Monday to Friday 8am to 4pm

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