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Clinics & services

Carer support services in Victoria

The following organisations offer support services for carers of persons with mental illness.

Carer Gateway

Carer Gateway is a national support hub for all carers. Can offer access to peer support, advice, counselling as well as linking with other services. Also offers online self-paced coaching, skills courses and an online community to connect with.  

Phone: 1800 422 737
Monday to Friday 8am to 5pm

Carers Victoria 

Carers Victoria is a Commonwealth-funded organisation providing services to carers of people with any illness or disability. Services include counselling, advice, advocacy and education.

Phone: 1800 514 845 or 03 9396 9500 



Tandem is the peak Victorian body representing families and carers who support someone living with mental health issues. Call their support and referral service to connect with someone with a lived experience as a carer of someone with mental health issues who can provide support, advocacy and linkages to other services.

Phone: 1800 314 325
Monday to Friday, 9am to 5pm


Mind Australia

Mind Australia offers national support for people living with mental health issues and their carers. Call their help line to access information, advice, links to other services, education, support and respite to name a few.

Phone: 1300 550 265


Sane Australia 

Sane Australia offers support and resources for those living with complex mental health issues and their carers. You can talk to a qualified counsellor on the phone, email or online webchat, or engage through in their online forums with others in the community and support each other. 

Phone: 1800 187 263
Monday to Friday, 10am to 10pm


Resources for young people or those supporting a parents or family member

Young Carers Network

The Young Carers Network is for those up to the age of 25 to connect with others and access resources and links specific to young carers. Students can also apply for the Young Carer Bursary between late July and early September each year to help continue education.  

Phone: 1800 756 238 

Children of Parents with a Mental Illness (COPMI)

COPMI provides resources for children to help them understand mental health and how it effects their family. Also resources for parents and support persons to support and educate children about mental health issues that affect their family.

Carer support groups

There are various carer support groups around Melbourne and regional Victoria.

To find out what groups are in your area, visit the Carer Support Group Directory.