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Patients & visitors

Coming to hospital

Your security

All Austin Health sites are protected by security officers, 24 hours a day, 7 days a week.


We provide a safe and secure environment for all of our patients, visitors and staff.

If you see or hear anything suspicious around our sites, please contact Security.

Lost property

  • Report all items of lost property to Security
    • Provide a full description of the property that has been lost and the location where it was presumed lost
    • Advise the value of the item lost
    • Provide your name and phone number just in case the item is handed in
  • Owners of lost property are advised to contact their local Police Station to report the loss

Found property

  • If you find someone else's property, hand it in to Security. You'll be given a receipt.
  • If the property is of value it will be passed onto the local Police

Contact us


Austin Hospital & ONJ Cancer Wellness & Research Centre

Phone: 03 9496 4999


Location:  Level 1, Austin Tower next to the Emergency Department

Heidelberg Repatriation Hospital

Phone: 03 9496 2344


Location: Right of Gate 9, off Waterdale Road

Royal Talbot Rehabilitation Centre

Phone: 03 9490 7506


Location: Inside main entry of Therapy Services Building, Level 3

View location maps