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Every day thousands of people receive health care. Sometimes things go wrong which cause unintentional harm to you or someone you care for. In health care, this is known as an incident. Your healthcare provider (such as a doctor or nurse) should talk with you about it as soon as possible.
Open disclosure is the discussion with you, your healthcare provider and the people you may choose to support you (such as your family, carer or friend) about an incident that caused harm whilst receiving health care.
Open disclosure includes:
Open disclosure can take place over one or more discussions.
You can also download the information from this page as a fact sheet from the Australian Commission on Safety and Quality in Health Care (ACSQHC) website.
For further information contact:
Phone: 03 9496 5000