Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
Everyone in Australia with a current Medicare number is entitled to free treatment as a public patient in a public hospital, paid for by Medicare.
You can also choose whether you want treatment in a public or a private hospital. Your choice of hospital will depend on your condition, where you live, whether you want to choose your own doctor and whether you have private health insurance cover.
Find out more about Australia's public and private hospital systems.
In addition to providing care to public patients, we also provide care to:
All patients admitted to Austin Health are asked to choose whether they wish to use their private health insurance or be admitted as a public patient.
Patients requiring medical care will be prioritised based on clinical needs and single room accommodation will also be allocated based on clinical need.
As a private patient, you can expect:
For more information, read our fact sheet on choosing to be a private patient.
You can also call Patient Accounts on 03 9496 5554.
TAC, WorkCover and Veterans’ Affairs patients do not need to pay for hospital services.
Costs are covered by the third party providers.
Phone: 03 9496 2166