Austin Health includes consumer partners in important decision making about our services. Consumer partners are volunteers who have experience:

• using services provided by Austin Health, or
• supporting a person who has used services provided by Austin Health.

If you would like to share your thoughts and ideas on how our services can be improved, apply to become a consumer partner.

Who we are looking for

 We are looking for people who:

• can provide patient, consumer, carer and/or community perspectives, not just personal experience
• are interested in improving patient care
• can positively work together with health professionals
• are 18 years of age or over.

We welcome and encourage applications from people from culturally and linguistically diverse (CALD) backgrounds, people with disabilities, Aboriginal and Torres Strait Island people and people from the LGBTIQ+ community.

Express your interest

We are not currently looking for new consumer partners, but we would love for you to express your interest. This means we can get in touch when something becomes available.

To register your interest, please email consumerpartners@austin.org.au with the following information:

• Your full name
• Contact details (phone and email)
• A short description of your experience as a consumer, carer, or community member
• Areas of healthcare or community you are most interested in (e.g. cancer services, mental health, patient experience, research)
• Any previous involvement in healthcare committees, projects, or advocacy (if applicable)

We will keep your details on file and get in touch when a suitable opportunity comes up.

Community Advisory Committee

The Austin Health Community Advisory Committee (CAC) is an advisory committee to the Austin Health Board which operates under the Victorian Public Health Services Community Advisory Committee guidelines.

The Community Advisory Committee assist our health service to include consumer and community perspectives and experiences in our operations, planning and evaluation. 

Currently recruiting

The Consumer Advisory Committee is currently recruiting new members.

We are particularly keen to hear from consumers with lived experience of mental health services and from people who identify as coming from culturally and linguistically diverse (CALD) backgrounds.

Find out more about joining our Community Advisory Committee (CAC).

Contact us

If you have any further questions about becoming a consumer partner please reach out to the Consumer Engagement Team.

Consumer Engagement Team

Email: consumerpartners@austin.org.au

Phone: 0499 787 372