A nurse checks on a patient in the cancer ward

Departments

Feedback

Austin Health welcomes feedback about your experience at our hospitals. Your feedback enables us to review our practices and improve services.

There are many ways in which you can provide feedback

  • Talk to the Nurse Unit Manager and give some instant verbal feedack
  • Complete a survey by clicking on the following link www.miisay.com/AustinHealth.aspx
  • 'My Say' forms are available throughout the hosptial. Feel free to fill one out and drop it into one of the collection boxes
  • Complete the 'My Say' form below
  • Make a formal complaint

Confidentiality

All data and files concerned with the feedback process are maintained securely and details of feedback are not included in the patient's health care record.

'My Say'

'My Say' is one way for patients, their carers and familiy to tell us what they think about our service and care. We will respect your privacy. We will act on your suggestions. You do not need to tell us who you are. If you want us to get back to you, please fill in your contact details.
This is a mandatory field.
Compliment
Concern
Suggestions