Austin Health

General enquiries

For general enquiries our switchboard is available to answer your question or connect you to the right service within the Austin Health.

Austin Health Switchboard

Phone: 03 9496 5000
Fax: 03 9496 3386

You can also find information about our clinics and services throughout this website.

Call 000 in an emergency.

Locations 

• Austin Hospital

  145 Studley Road, Heidelberg 3084
  
  Phone: 03 9496 5000

• Olivia Newton-John Cancer Wellness & Research Centre

  145 Studley Road, Heidelberg 3084
  
  Phone: 03 9496 5000

• Heidelberg Repatriation Hospital

  300 Waterdale Road, Ivanhoe 3079
  
  Phone: 03 9496 5000

• Royal Talbot Rehabilitation Centre

  1 Yarra Boulevard, Kew 3103
  
  Phone: 03 9490 7500

Specific enquiries

• Contact Specialist Clinics

  Specialist Clinics is open 8am and 4.30pm Monday to Friday and our call centre is open 8am to 5.30pm. We're closed weekends, public holidays and for two weeks over the Christmas and New Year period.

• Media enquiries

  Communications staff are available 24/7 for media enquiries via the Austin Health switchboard.

• Providing feedback

  Your feedback helps us improve our services and provide a better experience for patients, families and carers.

• Accessing patient information

  We can provide patient information to external health professionals on request.

• Freedom of information

  The Victorian Freedom of Information Act 1982 (FOI) gives you the right to request access to information held by Austin Health.

• Paying for services

  If you have an enquiry about paying for services, contact Patient Accounts.

• Family Violence and Child Information Sharing Scheme requests

  For information on making an information sharing scheme request, see our information about accessing patient information.