Clinics & services

Specialist Clinics

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Contact Specialist Clinics

Specialist Clinics is open 8am and 4.30pm Monday to Friday and our call centre is open 8am to 5.30pm. We're closed weekends, public holidays and for two weeks over the Christmas and New Year period.

Fill in our booking enquiry form

Use our online form to book, change or cancel appointment bookings.

When to use this form

Use this online form for:

Appointment bookings – Have you received a letter asking you to book an appointment? You can request a booking via our online form and our staff will make an appointment for you. They will send the booking confirmation as an appointment letter in the mail.
Changing appointments – You can request another date, but please note that most clinics are in very high demand and we are unable to issue a new appointment date immediately. You might return to the waitlist for a future appointment to be offered. These wait times will vary between clinics.
Cancelling appointments – If you cancel, you will return to the waitlist and receive a future appointment when available. If you don’t want any further appointments, let us know and we’ll remove you from the waitlist.
Waitlist enquiries – We manage referrals in turn via waitlists. We’ll send you a letter when it’s your turn to be seen. If you have any questions about your waitlist, please submit an enquiry online.

We want to help with your enquiry as quickly as possible. If our form doesn’t match what you need, please phone our Call Centre instead.

Contacts for appointments not managed by Specialist Clinics

You can only use our form for appointments in Specialist Clinics. Booking enquiries for other services should be made directly with the service.

Contact us by phone

Phone: 03 9496 2444

Phone: 1800 134 864 (toll free for regional patients)

Phone: 131 450 (free telephone interpreter service)

We're closed weekends and public holidays.

Send us a referral

For patients

You need a referral from a GP, specialist or other health professional to access Specialist Clinics. If you need to send us your referral you can email it to us.

Email: clinicreferrals@austin.org.au

For health professionals

Find out how to refer your patient to Specialist Clinics and access referral guidelines and forms.