Austin's Turkish interpreter assists during a clinic appointment

Departments

Language Services

It is your right to request a free, confidential, accredited interpreter to assist with your communication needs with Austin Health staff as an inpatient or outpatient. Please ask your doctor or nurse to arrange this for you, or ask for an interpreter when you make your next appointment.

Austin Health does not encourage the use of family, friends or bilingual staff to act as interpreters in any healthcare conversation. Family and friends have an important role to play in supporting the patient. 

Please note that while every effort is made to provide an on site interpreter, there may be times when there are no interpreters available. In this instance it is possible to use the telephone interpreting service, particularly for after hours requests. The telephone interpreting service can be called 24 hours a day, 7 days a week.

Interpreter services are provided free of charge to you.

Contact Us

Mon - Fri 8:30am - 4:30pm

Phone: 9496 3367

Email: languageservices@austin.org.au