Patients & Visitors

Accommodation/Travel Assistance Schemes

Austin Health has limited internal accommodation available to patients. Please talk to your medical unit or liasion nurse as to your suitablility for accessing these options. There are also a number of external accommodation options located close to Austin Health for patients and relatives accessing our services.

External accommodation located near Austin Health

Below is a list of accommodation often used by visitors to Austin Heath.

We suggest you make your own enquiries, check the current rates and compare services as each of these businesses operates independently to the hospital.

When booking accommodation please state that you are attending Austin Health or supporting someone while they are in hospital.

If you have any questions about accommodation services or have feedback on your experience of them, please contact the relevant accommodation. 

Travel assistance 

Country or interstate patients may be eligible for travel and accommodation reimbursement under various assistance schemes the below links will take you to state travel assistance websites. Please ensure you have a copy of form with you at your appointment as they often require a doctor's signature and provider number:

VPTASVictoria Patient Transport Assistance Scheme (Vic)
The VPTAS Scheme provides partial reimbursement to assist rural and remote Victorians with travel and accommodation costs incurred when travelling more than 100 kilometres (one way) for specialist medical treatment. To be eligible you must reside in a Victorian Department of Human Services rural region.

Application forms can be collected from the Social Work Department on Level 3 of the hospital.
Freecall 1300 737 073

IPTAASIsolated Patients Travel and Accommodation Assistance Scheme (NSW)
Freecall 1800 800 511

PTASPatient Travel Assistance Scheme (TAS)

Queensland Travel Assisstance Scheme

Western Australia Travel Assistance Scheme

South Australia Travel Assistance Scheme

Northern Territory Travel Assistance Scheme

Quest Apartments - Ivanhoe

Quest Ivanhoe, a serviced apartment hotel, comprises 65 studio, one bedroom, one bedroom easy access and two bedroom apartments offering fully equipped kitchen, laundry facilities, Foxtel,
24 hour on-site management and secure undercover parking.

We are perfectly located in the vibrant Ivanhoe shopping strip, 2.2 km from the Austin Hospital.

In addition we are located 2 minutes walk from Ivanhoe train station which is 2 stops from Heidelberg station, adjacent to the hospital.

We offer discounted best available special pricing for patients and friends of the Austin Hospital, please advise reception at time of enquiry or reservation.

72-84 Upper Heidelberg Rd, Ivanhoe VIC 3079
Ph: 03 9490 2100

www.questivanhoe.com.au

questivanhoe@questapartments.com.au           

Rates per night

Please confirm with accommodation at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts.
See website or contact directly for current rates.

 

Lion's House

Contact Austin Health staff to access as Lion's House require a referral from Austin Health.

Located at Heidelberg Repatriation Hospital
Enter via Gate 10

Description
  • 3 kitchens / 2 lounge areas
  • 12 bedrooms 2 with joining second bedroom ideal for families
  • 1 x disability toilet
  • 4 shared bathrooms
  • 6 toilets
  • Welcome pack on arrival, linen and towels provided
  • No internal stairs, short internal ramp with handrail
  • Outdoor BBQ area
  • $3 per day parking in grounds
  • Please note Lion's House have a minimum stay of 2-3 nights
  • There is no limit to length of stay therefore bookings can only be confirmed 48 hours prior
Rates per night

Please confirm with staff at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts

Ryder Cheshire

10-12 Donaldson St Ivanhoe

Contact Austin Health staff to access as Ryder Cheshire require a referral from Austin Health.

http://www.rydercheshirehomes.org.au/

Description
  • 43 units with bathroom/kitchen facilities. 5 of these are family units with own phone and ensuite.
  • Linen provided
  • No meals provided.
  • Short drive to hospital or walk to Ivanhoe train station
  • No children allowed during weekdays but can be negotiated on weekends

Rates per night

Please confirm with staff at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts

Rydges Hotel Bell City

215 Bell Street
Preston 3072
Ph: 03 9485 1000

http://www.rydges.com/bellcity

http://www.sleepandgo.com.au

Description
  • Short drive or bus down Bell Street to Austin Hospital
  • One and two bed studio apartments with self-contained kitchenettes,
  • 4 restaurants and bars,
  • convenience store,
  • resort pool,
  • gymnasium
  • complimentary parking

Rates per night

Please confirm with accommodation at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts
Check the website or call (03) 9485 1000 for current rates and specials.

Best Western Bell Motor Inn

Cnr Bell & Patterson Streets
Preston 3072
Phone: 03 9480 2099

http://www.bellmotorinn.com.au

Rates per night

Please confirm with accommodation at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts
See website or contact directly for current rates.

Austin Rise Bed & Breakfast

5 Quinn St,
Heidelberg VIC 3084
Phone 03 94550740
Mobile 0401 989336

www.austinrise.com.au

Description
  • 3 rooms, each with ensuite
  • Flexible with breakfast times, dietary requests
  • Drop-off service to the hospital on request
Rates per night

Please confirm with accommodation at time of booking.

Reduced rates for longer stays and self catering.

Old England Hotel

459 Lower Heidelberg Road
Heidelberg 3084
Ph: 03 9459 1166

http://www.oldenglandhotel.com.au

 

Local caravan parks

Melbourne Big4 Caravan Park in Coburg

http://melbourne-holiday-park.vic.big4.com.au/

Crystal Brook Tourist Park in East Doncaster

http://www.cbtp.com.au/

Rates per night

Please confirm with accommodation at time of booking. If covered by a travel assistance scheme you can be reimbursed via government scheme with kept receipts