A nurse checks on a patient in the cancer ward


Social Work

About us

Austin Health Social Workers provide services to inpatient, outpatient and community programs.
Experiencing problems and changes with your health can be a very difficult and stressful time for patients and their family. There are many concerns and problems which can arise for patients as they undertake treatment and plan for the future.

Social work services provide assistance to patients and their families with respect to the wide range of personal concerns and practical needs which may arise during treatment.

Social Work services are available to current Austin Health patients and their families/carers.

Social Workers assist patients and families with:

  •      Understanding the hospital and the services provided by the hospital
  •      Planning for discharge from hospital
  •      Support in adjusting to illness / injury
  •      Counselling and emotional support
  •      Information, support & advocacy for patients, carers/family
  •      Information about & planning for Residential Care (nursing home/hostel) and respite care
  •      Information and access to Veterans’ specific support
  •      Information about, & referral to community services that are available at home such as personal/attendant care, in-home respite, and home care
  •      Information about Centrelink, TAC, WorkCover payments and services
  •      Information about accommodation and housing options
  •      Financial / Legal Concerns

Vision statement

Austin Health Social Work is committed to working with and enabling people to achieve the best possible levels of personal and social well being in the context of illness, disability, treatment and recovery. This is guided by a commitment to the pursuit of social justice and the enhancement of quality of life. This is achieved through direct service provision, teaching and research and contributes to Austin Health’s goal of providing optimal health care.


All Social Workers have completed a specialist University degree of at least 4 years and are eligible for membership of the Australian Association of Social Workers  (AASW). Many Social Workers have completed Masters of Social Work degrees and/or other relevant post graduate qualifications. All Social Workers are involved in ongoing professional education.

Guiding values & principles

Social Work is committed to 5 fundamental values:

  1.     Human dignity and individual worth
  2.     Social Justice
  3.     Service to Humanity
  4.     Integrity
  5.     Competence

Our practice principles are derived from these values and are the basis of the Code of Ethics of the Australian Association of Social Workers.