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Clinics & services

Carer support services

The following external organisations offer support services for carers of persons with mental illness.

Carer Gateway

Carer Gateway is a national support hub for all carers. Can offer access to peer support, advice, counselling as well as linking with other services. Also offers online self-paced coaching, skills courses and an online community to connect with.  

Phone: 1800 422 737
Monday to Friday 8am to 5pm

Carers Victoria 

Carers Victoria is a Commonwealth-funded organisation providing services to carers of people with any illness or disability. Services include counselling, advice, advocacy and education.

Phone: 1800 514 845 or 03 9396 9500 

Email: reception@carersvictoria.org.au

North East Metro Mental Health and Wellbeing Connect

North East Metro Connect is a warm and welcoming space for families, carers, supporters and kin of people challenged by mental health and/or alcohol and other drug use. Services include individual peer support, family therapy, educational sessions and group programs, information, resources and practical support for health and wellbeing.

Phone: 03 8850 4150

Tandem

Tandem is the peak Victorian body representing families and carers who support someone living with mental health issues. Call their support and referral service to connect with someone with a lived experience as a carer of someone with mental health issues who can provide support, advocacy and linkages to other services.

Tandem also oversee the Carer Support Fund. Please speak to your treating team or go to the Tandem website for more information, limits and access to this funding.

Phone: 1800 314 325
Monday to Friday, 9am to 5pm

Email: info@tandemcarers.org.au

Mind Australia

Mind Australia offers national support for people living with mental health issues and their carers. Call their help line to access information, advice, links to other services, education, support and respite to name a few.

Phone: 1300 550 265

Email: carers@mindaustralia.org.au

The Bouverie Centre

The Bouverie Centre provides access to family therapy and other group support to family therapy clients.

Phone: 03 8481 4800

Sane Australia 

Sane Australia offers support and resources for those living with complex mental health issues and their carers. You can talk to a qualified counsellor on the phone, email or online webchat, or engage through in their online forums with others in the community and support each other. 

Phone: 1800 187 263
Monday to Friday, 10am to 10pm

Email: info@sane.org

Mental Health Carers Australia

Mental Health Carers Australia is a national advocacy group solely concerned with the well-being and promotion of the needs of families and carers supporting someone with mental ill health. Their mission is to be the national voice for families and carers to enable the best possible life.

Phone: 1300 554 660 

Carer support groups

There are various carer support groups around Melbourne and regional Victoria.

To find out what groups are in your area, visit the Carer Support Group Directory.