Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
Ability@Austin is Austin Health’s registered National Disability Insurance Scheme (NDIS) provider. Our goal is to provide one entry point for you to access the right care and services. We are committed to providing you with choice and control over the supports you will receive.
“The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life” (NDIA 2023).
Eligibility criteria is based around the following:
Your NDIS plan is tailored to meet your individual needs and goals. You can find out more about the scheme on the NDIS website.
We support people with a disability, their families and support networks to access:
We can help you to navigate your NDIS plan to achieve the best possible outcomes through:
These services can support your access to Austin Health.
You need a referral from your GP, specialist or health care provider to access this service.
For more information, complete our online enquiry form and we will contact you.
Phone: 03 9496 2105
Open hours: Monday to Friday 8:30am to 5pm (excluding public holidays)
We can provide Telehealth appointments if they are appropriate for your care.
Your health care professional or team will decide if teleheath is safe and clinically suitable for you. For example, teleheath may not be appropriate if you need a physical examination.
Let us know if you are interested in being considered for Telehealth appointments.
Remember to start your video call 5 to 10 minutes before your appointment time.
Use the link that is shown on your appointment notification to enter the clinic waiting room for your appointment or select the button below.
For general information about using Teleheath see our Teleheath page.
At Austin Health we are committed to greater access and equity of care for people with a disability.
Our Disability Action Plan lays a foundation for our organisational approach to all disability-related improvement work.
Find out more here: Disability Action Plan.