How to access

To access a wheelchair-only parking bay, you need to:

• Make a booking by calling Metro Car Parking Office on 03 9496 4512
• Drive to Austin Hospital via Studley Road
• On arrival, enter the Austin Tower Carpark at Level B3
• Press the intercom, toot your car horn or call 03 9496 4512 to alert staff
• Car park staff will escort you to your booked wheelchair-only parking bay

View Location maps

Find out more about access to Austin Hospital for people with disabilities.

Commonly asked questions

Do I need to book if I want to use a wheelchair-only parking bay?

Yes, all patients and visitors using a wheelchair need to book a wheelchair-only parking bay.

How do I book?

Contact the Metro Car Parking Office on 03 9496 4512 (between 6.00am and 10.00pm) to reserve a wheelchair-only parking bay.

Where do I park?

Enter the car park via Studley Road. Upon arrival, alert staff by pressing the intercom, tooting your car horn or calling 03 9496 4512.

Metro Car Parking staff will escort you to your booked wheelchair-only parking bay.

Do I need to display my disabled parking permit?

Yes you do. Disabled parking permits must be displayed on all vehicles using disabled as well as wheelchair-only parking bays.

Will there be any parking costs?

Yes. Any patients, visitors and staff who use the Austin Tower car park need to pay for parking. Concession parking is available for any patients or family members who qualify for this support.

Find out more about transport and parking, including concession parking.

Are additional disabled parking bays available?

There are many disabled car parking bays in the Austin Tower car park that you can use if you haven't booked a wheelchair-only parking bay. 

Contact the Metro Car Parking Office on 03 9496 4512 (between 6.00am and 10.00pm) to discuss your options.

I have a disabled parking permit but don't use a wheelchair. Can I book a parking bay?

No, these bays are for wheelchair users only. There are many other disabled car parking bays in the Austin Tower car park.