Telehealth videocalls connect you and your healthcare provider using both sound and video. This allows you to access healthcare without attending in person.
Austin Health uses a video call platform called Healthdirect. It can be used on any smart phone, tablet or computer with a camera.
This means you can attend an appointment via video call from any location, such as your home or work.
You can test if your device works here:
You can find more technical information in our guide - Preparing for your Telehealth Appointment
For further information or assistance accessing Telehealth, please contact the Telehealth team via email: firstname.lastname@example.org