Patients & visitors


Concierge points for patients & visitors

We provide a concierge service for all patients and visitors entering Austin Health buildings to help stop the spread of COVID-19.

We have limited the number of entrances that can be used to enter our buildings. This helps ensure we can provide the correct mask to everybody coming in.

When you arrive, you will need to visit a concierge point to: 

  • clean your hands (debug) using a hand rub provided by Austin Health
  • collect a mask to wear during your visit.

Concierge points

Concierge points have been set up at these building entrances: 

  • Austin Hospital - Level 1 Main Entrance

  • ONJ Centre -  Level 2 Main Entrance

  • Heidelberg Repatriation Hospital:
    • Centaur Building Ground Floor
    • Flanders Wing, Ground Floor

  • Royal Talbot Rehabiliation Centre -  Entry 3 Main Entrance

View location maps