Heidelberg train station is immediately opposite the Austin Hospital

Patients & Visitors

In this section, you can find the following information:

Transport & parking

Each of Austin Health's three facilities can be easily accessed by train, bus, car or taxi transportation.

A staff shuttle bus operates between the Austin Hospital and the Heidelberg Repatriation Hospital.

Please note that the shuttle bus is for Austin Health staff only. It is not a service for patients or for the general public. Bus drivers are permitted to allow patients to use the bus service only when space allows it and where patients can safely and independently travel without mobility devices or luggage. Please be aware of these restictions.

For queries related to veteran transport please call 03 9496 2997.

Car parking concessions

A car parking concession pass may be available for:

  • Frequent/long term patients and their visitors
  • People facing financial hardship
  • Department of Veterans Affairs Gold or White Card holders
  • Volunteers
  • Research participants

For further information and eligibility criteria, please see Austin Health's Car Parking Policies below:

To apply for a concession pass, please fill in the Car Parking Concession Application Form and seek approval and/or any assistance from one of the listed delegates.

Completed and approved Car Parking Concession Forms will be submitted to Metro Car Parking, located on B3 Austin Tower Carpark, for processing and generation of the concession pass.

For all other information relating to transport and parking, please select the Austin Health site you wish to visit:

Acknowledgement flags

Austin Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.