Patient with Aboriginal Hospital Liaison Officer Jacob NelsonPatient with Aboriginal Hospital Liaison Officer Jacob NelsonPatient with Aboriginal Hospital Liaison Officer Jacob Nelson

Patients & visitors

In this section, you can find the following information:

Outpatient information

We’re making some temporary changes to outpatients appointments

Where possible, Outpatients appointments will be held by phone or telehealth, rather than in person until further notice.

Important information:

  • You will be contacted before your appointment to let you know if it be done by phone/telehealth. Please attend as normal unless told otherwise.
  • If your appointment is being held at the hospital, please come alone unless you need someone to help you. 
  • To help us protect staff and patients from the spread of coronavirus, we are now screening all visitors and outpatients entering Austin Health buildings.
  • Patients attending Outpatient appointments are required to wear masks at all times when onsite - masks will be provided when patients are screened
  • Screening points have been set up at building entrances and screening will involve answering a series of questions and having your temperature taken.
  • We are also limiting the number of entrances that can be used to enter our buildings to help ensure we can screen everybody coming in. For more information on current access to buildings please click here.

If you have questions or concerns or can't attend your appointment then please let us know by contacting the relevant clinic.

The changes above will occur in some clinics before others but if you think you're at risk of having COVID-19 call our hotline on 03 9496 6606 or complete our online screening tool.

For more information about coronavirus visit the Department of Health and Human Services website.

About Specialist Clinics

Outpatients appointments is where a consultation or procedure is provided to a person who is not currently admitted to the hospital.

We provide outpatient services to people needing specialist medical, surgical or paediatric assessment and care. We also provide associated allied health (such as physiotherapy) and diagnostic testing (such as blood tests and x-rays).

Patients are referred from a General Practitioner (GP) or another specialist. Sometimes patients are referred for follow up after treatment in our emergency department or after an inpatient episode.

Specialist Clinics are located at Austin Hospital and Heidelberg Repatriation Hospital. 




Acknowledgement flags

Austin Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.