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New mental health service will provide clinical and psychosocial support for clients

19 February 2020

A new mental health service providing clinical and psychosocial support for Austin Health's Mental Health Division patients will begin at Austin Health's Hawdon Street clinic on Monday.

The Early Intervention Psychosocial Support Response Service (EIPSRS) is a collaboration between Austin Health and Mind Australia for patients aged 16 to 64 and it's the first service of its kind in the area.

Continuing Care Service Manager, Sanjeev Choudhary, said the main aim of the service was to provide additional psychosocial support to patients, particularly for those who were not on the National Disability Insurance Scheme (NDIS) or were waiting to get onto it.

Psychosocial support includes both psychological and social aspects.

"We provide a lot of clinical support for clients, however, the clients also need support on a day to day basis out in the community," he said.

"They may need someone to take them out for an activity and to help them do things they like. This service helps meet those demands."

The service primarily involves ongoing support for one year through two complimentary recovery programs, the 3 Tiered Individual Recovery Program and a group based recovery program.

The individualised, one-on-one 3 Tiered Individual Recovery Program provides case management, care coordination, and practical support while group based recovery provides community engagement and education.

Divisional Manager Adult Mental Health Services, Clare Manning, said the collaboration between the two services meant patients would get the best care possible.

"It gives patients the opportunity for an interconnected service delivery they have the opportunity to engage in," she said.

"What we offer is excellent clinical mental health service delivery but patients will also receive psychosocial treatment as well."

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