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Clinics & services

Helping you stay active & well at home

Managing continence

We care for and treat people with bladder and bowel problems which cause incontinence.

About us

We aim to help you manage your continence independently and improve your quality of life.

We work closely with other services, our community partners and GPs.

We offer centre-based clinics and have a limited home-based nurse-led visiting service for people living in the local community.

Our services

We provide the following services:

  • Comprehensive assessment, including diagnosis of underlying issues and medical investigations
  • Treatment strategies, such as bladder retraining, bowel management, pelvic floor rehabilitation and toileting programs
  • Advice on living with incontinence and the use of continence aids
  • Support applications for financial assistance to purchase continence aids
  • Liaising with other health service providers when needed

Our clinics

We run the following clinics:

  • Continence Physiotherapy Clinic - Monday and Tuesday 8.30am - 4.30pm
  • Continence Clinic - Tuesday 8.30am - 12.30pm
  • Continence Nurse Clinic - Thursday morning

Our clinics are staffed by continence physicians, continence nurse advisors, specialist physiotherapists and a dietitian.


For patients

You can refer yourself to the service by contacting the Health Independence Program.

Your GP, specialist or health practitioner can call us to organise for you to access this service.

For health professionals

You can refer your patient to the service by contacting the Health Independence Program.

Address referrals to Dr Katy Melrose, Continence Physician

Contact us

Health Independence Program

Phone: 03 9496 2211

Fax: 03 9496 4337

Email: hipcentralintake@austin.org.au

Open hours: Monday to Friday from 8.30am to 4.30pm (excluding public holidays)


Health & Rehabilitation Centre
Heidelberg Repatriation Hospital
Edwin Street, Gate 5
Ivanhoe VIC

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