Visitors are permitted at Austin Health sites with some restrictions. Find out more about our visitor restrictions.
At Austin Health we welcome and value your feedback as it helps us know what we are doing well and where we need to improve. We are keen to hear about your experience and have the opportunity to address and resolve your concerns.
When providing feedback to Austin Health you are able to:
For examples of how we used previous feedback, please see: how we use your feedback.
You can also download our feedback FAQs as a fact sheet.
Phone: 9496 3566
Office hours: Monday to Friday, 9am to 4pm (excluding public holidays)
If the Patient Experience Team do not answer the phone, please leave a message and we will endeavour to return your phone call within one working day.