Visitors are currently not permitted at Austin Health sites. Find out more about our visitor restrictions and exemptions.
To ensure we continue to provide safe, high quality emergency care to the community during the COVID-19 pandemic, we have made changes to how you access our Emergency Department (ED).
Please note: children presenting to ED with a respiratory illness and assessed as requiring admission may need to be transferred to an alternative hospital. ED staff will be able to assist parents/caregivers with answering any questions that arise around this process.
Austin’s focus is on the safety, health and wellbeing of our staff and community, while ensuring patients can access quality and safe emergency care.
We will keep the community, patients and visitors updated about any changes. Questions and enquiries can be emailed to firstname.lastname@example.org or by calling 03 9496 3566.
There are no patient drop offs or pick ups at Austin Hospital’s main entry via Studley Road until further notice.
The Mercy Hospital for Women’s Emergency Department entrance has been closed due to COVID-19 and can now only be accessed via the main entry.
Use of the main entry is restricted to the following;
Please note: there is no change to the ONJ Cancer Centre drop off / pick up area.
If you’re dropping off or picking up a patient at Austin Hospital, traffic management will be available to direct you to the car park where 30 minutes free parking for all drop offs and pick ups will be provided.
You’ll be the charged the usual parking rate for the time you are parked after the free 30 minute period has expired.