In this section, you can find the following information:

Referring a patient to Clinical Haematology

Referring a patient


Doctors can refer a patient to Clinical Haematology in one of two ways:

  • A referral to an outpatient clinic (see Clinical Haematology outpatient clinics below)
  • A request to admit a patient to hospital (ie the Olivia Newton-John Cancer Research & Wellness Centre), under the care of the Clinical Haematology unit

A request for an admission indicates a high degree of medical urgency. These requests should be directed to the Clinical Haematology Registrar on call, who may be contacted via our department administrator on 03 9496 5093 during business hours, or via the Austin switchboard (03 9496 5000) after hours.

Clinical Haematology outpatient clinics

Clinical Haematology operates three types of outpatient clinics, all of which are located in Clinic 6, on Level 3 of the Olivia Newton-John Cancer Research and Wellness Centre.

  • Thrombosis Clinic - for patients with deep vein thrombosis (DVT), pulmonary embolism (PE), superficial thrombophlebitis, easy bruising/bleeding, abnormal blood coagulation studies, or suspected bleeding diathesis (eg von Willebrand disease, haemophilias, platelet function disorders) - these clinics are held on Tuesday afternoons and Friday mornings
  • Lymphoma Clinic - for patients with suspected or diagnosed lymphoma or lymphoproliferative disorders including chronic lymphocytic leukaemia (CLL) - this clinic is shared with the Medical Oncology unit and is held on Tuesday afternoons
  • General Haematology Clinic - for all other patients - these clinics are held on Monday mornings, Tuesday afternoons and Friday mornings

To refer a patient to one of these clinics, please fax a referral to the Austin Health Outpatient Referrals on 03 9496 2097, addressed to Prof Andrew Grigg, Director, Clinical Haematology, Austin Health.

Referrals are triaged within 48 hours of receipt by one of our medical staff, under the supervision of the Deputy Director of Clinical Haematology. Please do not fax referrals directly to the Department of Clinical Haematology unless specifically instructed, as delays may occur in the registration of the referral within the hospital's health information system.

The unit currently maintains a 100% success rate for seeing all patients triaged as "Urgent" within 30 days per state Department of Health guidelines. We endeavour to accommodate all requests for an appointment to be triaged as "Urgent" where possible. Patients triaged as "Routine" are seen within 3 months in over 90% of cases. Referring doctors concerned about delay in getting an appointment are encouraged to contact the Department directly (03 9496 5093).

Referring doctors are encouraged to be familiar with the unit's guidelines for referral to Clinical Haematology. Incomplete or illegible referrals lead to delays in triaging. The guidelines can be found here (Guidelines for referring to Clinical Haematology at Austin Health).

Acknowledgement flags

Austin Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.