You must be the nominated GP as recorded in the Austin Health medical record.
Phone or fax your request to Health Information Services
Ph: 03 9496 3107
Fax: 03 9458 4557
Your request must be in writing and on your organisation's letterhead or from the business email address
Fax: 03 9458 4557.
We will endeavour to send you the information within one business day of receiving your request.
If you need information earlier, please help us prioritise by notating on your request whether the patient is a current inpatient, in the emergency department, ICU or CCU or the time that they will be attending.
To receive clinical information from Austin Health on your patients automatically, please encourage your patients to nominate you as their GP and have this listed on their Austin Health medical record. You should also complete steps one and two below.
To receive clinical information directly into your practise software via secure messaging, you need to set up an account with HealthLink and Telstra Health - Argus.
Register your service with the National Health Services Directory (NHSD). You are able to choose your preferred method of receiving this information. If you want to receive this information via secure messaging, you will be able to add your HealthLink and Argus account details on this site.
To assist in electronic transfer of information, ensure that your details are always up to date with NHSD, e.g. fax number, address. To update your service details with NHSD, log into the NHSD website using your NHSD login and password and make your changes.
Examples: patient admission and discharge notifications, patient appointment notifications.
To receive automatic notifications via fax or email, or to change your existing preferences on how Austin Health sends these notifications to you, email DLGPDatabase@austin.org.au with clinic and doctor details, as well as the changes required.