Patient with Aboriginal Hospital Liaison Officer Jacob Nelson

Patients & Visitors

Preparing for your Telehealth appointment

What do I need?

 To access Telehealth you need to check you have the following;

  • Your computer or tablet has an up-to-date version of Google Chrome installed
  • A working camera, speaker and microphone (built in or plug in)
  • If using an iPad or iPhone you need to download the HealthDirect app
  • A stable internet connection
  • A quiet spot to have your consultation

 

Please also consider the following

  • Have any recent medical information on hand e.g. medications list or test results
  • Be mindful you are in a quiet space, free of distraction so the Clinician can hear you
  • Present yourself in the appropriate attire for your consultation
  • Please note that internet data usage will apply

Information

Basic information to get started:

 

More Information if required: