Patient with Aboriginal Hospital Liaison Officer Jacob Nelson

Patients & Visitors

Preparing for your Telehealth appointment

What do I need?

 To access Telehealth you need to check you have the following;

  • An up-to-date version of Google Chrome or Safari installed on your computer or tablet/iPad/iPhone
  • A working web camera, speaker and microphone (built in or plug in)
  • A stable internet connection
  • A quiet spot to have your consultation


Please also consider the following

  • Have any recent medical information on hand e.g. medications list or test results
  • Be mindful you are in a quiet space, free of distraction so the Clinician can hear you
  • Present yourself in the appropriate attire for your consultation
  • Please note that internet data usage will apply


Basic information to get started:
More Information if required:
Acknowledgement flags

Austin Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.
We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.