Patients & Visitors

About Telehealth

What is Telehealth?

Telehealth is a consultation between a patient and a Specialist and will include the use of an audio and video connection via your computer, mobile phone or tablet. Family members or other health professionals, including your local General Practitioner, may also be involved in the Telehealth consultation. 

If you live in rural or regional Victoria, interstate, or have difficulty getting to your appointment with Austin Health, a consultation with your Austin Health Specialist via Telehealth may be a suitable option for you. 

Telehealth may not be suitable for all patients or appointments; your specialist may recommend and offer a Telehealth consultation if appropriate.

Click here for Telehealth brochure

Benefits of Telehealth

Austin Health strives to achieve excellence in patient care through innovation and the appropriate use of technology. Telehealth has a number of benefits including:

  • Your appointment can be conducted anywhere including in your home, with your local healthcare professional or even at work!
  • Less or no travel time
  • Video calls are secure and private
  • There is no additional cost to you to be seen via Telehealth - please note however that data usage costs may apply.