Heidelberg train station is immediately opposite the Austin Hospital

Patients & Visitors

Transport & parking - Austin Hospital

Main entry

The main entry to the Austin Hospital is via the forecourt of the Austin Hospital Tower. Access is from the corner of Studley Road and the Bell-Banksia Link and also via lifts from the Austin Hospital Tower car park.

Other hospital entry points:

  • Level 2 Olivia Newton-John Cancer & Wellness Centre - from the corner of Studley Road and the Bell-Banksia Link
  • Level 3 Harold Stokes Building – Burgundy Street pedestrian overpass
  • Level 3 Lance Townsend Building – from Olivia Newton-John Cancer & Wellness Centre 
  • Level 4 Harold Stokes Building – next to Nursing Services
  • Via a dedicated pedestrian path from Studley Road car park entry to the car park lifts.

All hospital entrances are open between the hours of 6am and 8pm, 7-days a week.

At all other times, entry should be via the hospital’s main entry located off the forecourt of the Austin Hospital Tower.

By car

The Austin Hospital is located at 145 Studley Road on the corner of Studley Road and Burgundy Street in Heidelberg (Melways map 31 K4).

 

Drop off points

The main drop off points for visitors and patients for the Austin Hospital are:

  • Austin Tower - the main entry forecourt accessed via the corner of Studley Road and the Bell-Banksia Link
  • Olivia Newton John Cancer & Wellness Centre - Level 2 entrance accessed via the corner of Studley Road and the Bell-Banksia Link
  • Outpatients - Level 3 Harold Stokes Building entrance accessed via Burgundy St

Parking

The public car park for the Austin Hospital is in the Austin Tower and is accessible via three entrances: Studley Rd, Burgundy St and the main entry forecourt accessible via the corner of Studley Rd and the Bell-Banksia Link.

Parking in the Austin Tower is:

  • free for the first 30 minutes
  • $8.00 for 30 to 60 minutes
  • $15.00 for between one and two hours
  • $17.00 for between two and three hours
  • $20.00 for between three and four hours
  • $22.00 for between four and five hours
  • $25.00 for between five and eight hours
  • $30.00 after eight hours (maximum per day)
  • Concession Rate $1.00 / $3.00

Concession rates may apply for some categories of patients and visitors. Veterans with White and Gold DVA cards are eligible for free parking. For more information, see Car parking concessions.

The car park runs on an automated system. Remember to take the ticket with you, as you will need to pay at one of the pay stations prior to exiting. Pay Station locations are marked on the parking tickets. No validation is available at point of exit.

There are two sets of lifts in the basement car park to access the Austin Hospital. Change lifts at Level 1 Main Foyer to access all of the wards in the Tower.

Disabled car parking is available on level B3 of the Austin Tower, accessible via Studley Road.

Please note that local council parking restrictions apply to the streets around both the Austin Hospital and Heidelberg Repatriation Hospital. Both facilities are patrolled regularly by council officers.

Disabled car parking

Disabled car parking is available in the Austin Tower Car Park (See ref L5 of the Austin Hospital map.)

As with all other parking in the Austin Tower, fees apply. Concession parking may be available. Patients and visitors can ask the department they are visiting if they meet the criteria for concession rates. For more information, see Car parking concessions.

If you use a wheelchair, additional wheelchair-only parking bays are also available in the Austin Tower Carpark at level B3 (enter via Studley Road), but these must be booked ahead using the ‘Book a Bay' system. To guarantee access to a wheelchair-only parking space, contact the Metro Car Parking Office on 03 9496 4512 between 6.00 am and 10.00 pm. For more information, read our wheelchair parking FAQs.

Motorcycle parking

There is motorcycle parking available at ref I3 of the Austin Hospital map.

Take the Emergency entry off Burgundy Street, go around the traffic island and head to come back out again. In the building undercroft to the left there is designated motorcycle parking.

 

Taxi

Taxis pick up and drop off patients at the following Austin Hospital locations:

  • Level 1 Austin Hospital Tower – entry via Studley Rd
  • Level 2 Olivia Newton-John Cancer & Wellness Centre - entry via Studley Rd
  • Level 3 Harold Stokes Building – entry via Burgundy Street
  • Level 3 Lance Townsend Building – via Bell-Banksia link
  • Level 4 Harold Stokes Building – entry via Burgundy Street

Link to location maps

There are free taxi phones at these locations.

Public transport

Austin Hospital is well serviced by trains and buses. Heidelberg train station is directly opposite the train station on Studley Road.

A short pedestrian underpass with wheelchair access leads from the railway station to Studley Road. There is a pedestrian crossing on Studley Road that leads into the undercover car park. Visitors should take the car park lift to main reception on Level 1.

Use Public Transport Victoria's journey planner to help plan your travel to Austin Hospital.

Staff shuttle bus

Austin Health runs a staff shuttle service between Austin Hospital and the Heidelberg Repatriation Hospital.

The shuttle bus is for Austin Health staff only. It is not a service for patients or for the general public. Bus drivers are permitted to allow patients to use the bus service only when space allows it and where patients can safely and independently travel without mobility devices or luggage. Please be aware of these restictions.

Passengers must wear a seat belt at all times whilst the buses are in motion, as per road safety legislation.

The shuttle bus runs between Austin Hospital and the Heidelberg Repatriation Hospital weekdays from 6:15am to 6:30pm excluding public holidays.

Catch the shuttle bus at the Heidelberg Repatriation Hospital from the corner of Acacia Street and Boronia Streets or near the public car park in Bell Street and at the Austin Hospital, on the forecourt of the Austin Hospital Tower.

Link to location maps