Oncologist Dr. Belinda Yeoh and a patient

Departments

GP information

Making a referral

To obtain an appointment for your patient please fax a Specialist Clinics GP referral form to 9496 2097 or refer to the eReferrals section below.

Where appropriate, referrals should be provided for an indefinite period so that another referral is not required in the future.

Referrals no longer require (under MBS) to be addressed to a named consultant. 

 

eReferrals

Austin Health is now receiving electronic referrals from General Practice, utilising your clinical software system. The HealthLink eReferral Solution, easily enabled within your clinical software solution allows GP’s to deliver pre-populated eReferrals directly into Austin Health's Patient Administration System

 

  1. You can refer to all Austin Health Specialist Clinics
  2. It is free of charge to your practice 
  3. Pre-populating of critical patient health information into the eReferral reduces the requirement for typing and collating of information
  4. eReferrals allow for attachments to be sent with the eReferral such as pathology and radiology results
  5. A receipt acknowledgement is received within real time following submission of the eReferral

HealthLink SmartForms is currently enabled with Australia’s leading GP clinical software vendors. For a step by step guide on how you can send eReferrals using your practice software please follow the links below to HealthLink's “YouTube” clips;

 

 

For any queries relating to HealthLink SmartForms or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or Helpdesk@healthlink.net

Referral status

Accepted referrals will be triaged as ‘urgent' or ‘routine':

  • For urgent referrals, Specialist Clinics will contact the patient to make an appointment for within 30 days.
  • For routine referrals, Specialist Clinics will send a letter to the referrer and the patient detailing the next steps and the Projected Wait Times for New Appointment Types.

Where a referral is incomplete or declined, Specialist Clinics will send a letter to the referrer (and patient in the case of a declined referral) notifying them of this.

If you have any questions, please contact our GP liaison nurse on 9496 2533.

Specialist Clinics Funding FAQ

How will patient care be funded?

The Victorian government provides capped funding to support the delivery of non-admitted care.

Where possible, Austin also accesses Medicare funding in order to supplement limited funding provided by the Victorian government. Medical staff are generally employed under Rights of Private Practice agreements which enable them to see patients in the public facility and allocate funding back to the hospital.

For each consult/service, eligibility for Medicare funding is assessed and the appropriate funding source allocated.

Each service can only be funded through a single source.

No cost will be incurred by the patient for Specialist Clinics consultations.

Who will see the patient?

Patients referred to Austin Health are likely to be seen by a multidisciplinary team which could include a range of specialties and other specialists, nursing and allied health practitioners.

What are the referral requirements?

Please provide any relevant clinical information required in order for us to rapidly prioritise patients and allocate them to the correct service.   This includes provision of diagnostic results.  Please refer to clinic referral guidelines outlined on the Austin Health website.

In addition, please include information sufficient to meet Medicare-funding eligibility requirements, as follows:

·         a named clinician/head of service (refer to: Clinic Specialities and their Respective Head of Unit List)

·         the date of referral

·         a current provider number /  address of your practice

Austin Health has a Specialist Clinics GP referral form available on the Austin Health website.

Did you know you can send in referrals electronically?

Austin Health is now receiving electronic referrals from General Practices, utilising your clinic software system.  For more information, please refer to the Austin Health website.

The following resources provide additional detail on Specialist Clinics funding and Rights of Private practice in Public Hospitals:

·         The Health Insurance Act 1973:  www.austlii.edu.au/au/legis/cth/consol_act/hia1973164

·         Specialist clinics in Victorian public hospitals: A resource kit for MBS-billed services: https://www2.health.vic.gov.au/Api/downloadmedia/%7B665789E4-FBE2-4DE4-A957-8F4102EC3BD2%7D

·         Medicare Benefits Schedule: http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/Home  

·         AMA Victoria – Information for practitioners: Treating private patients in a public hospital: https://amavic.com.au/page/Specialists_in_Public_Hospitals/Working_as_a_specialist_in_a_Victorian_Public_Hospital/How_does_treating_patients_privately_in_a_public_hospital_work/  

·         Australian Taxation Office: http://law.ato.gov.au/atolaw/view.htm?docid=CLR/CR200526/NAT/ATO/00001#P1