A nurse checks on a patient in the cancer ward


GP information

Making a referral


To obtain an appointment for your patient please fax a Specialist Clinics GP referral form to 9496 2097 or refer to the eReferrals section below.

Where appropriate, referrals should be provided for an indefinite period so that another referral is not required in the future.

Referrals should be addressed to a named consultant. See our Clinic Specialties and their Respective Head of Unit List.


Austin Health is now receiving electronic referrals from General Practice, utilising your clinical software system. The HealthLink eReferral Solution, easily enabled within your clinical software solution allows GP’s to deliver pre-populated eReferrals directly into Austin Health's Patient Administration System


  1. You can refer to all Austin Health Specialist Clinics
  2. It is free of charge to your practice 
  3. Pre-populating of critical patient health information into the eReferral reduces the requirement for typing and collating of information
  4. eReferrals allow for attachments to be sent with the eReferral such as pathology and radiology results
  5. A receipt acknowledgement is received within real time following submission of the eReferral

HealthLink SmartForms is currently enabled with Australia’s leading GP clinical software vendors. For a step by step guide on how you can send eReferrals using your practice software please follow the links below to HealthLink's “YouTube” clips;



For any queries relating to HealthLink SmartForms or to have this solution enabled within your clinical software system, please contact HealthLink on 1800 125 036 or Helpdesk@healthlink.net


Referral status

Accepted referrals will be triaged as ‘urgent' or ‘routine':

  • For urgent referrals, Specialist Clinics will contact the patient to make an appointment for within 30 days.
  • For routine referrals, Specialist Clinics will send a letter to the referrer and the patient detailing the next steps and the Projected Wait Times for New Appointment Types.

Where a referral is incomplete or declined, Specialist Clinics will send a letter to the referrer (and patient in the case of a declined referral) notifying them of this.

If you have any questions, please contact our GP liaison nurse on 9496 2533.