Austin Hospital entrance


Mental Health

North East Area Mental Health Service

The North East Area Mental Health Service (NEAMHS) provides general adult psychiatric services to consumers over 16 years of age and residing in the north-eastern area of metropolitan Melbourne.

NEAMHS program areas facilitate recovery and supported decision making by providing assessment and treatment in the least restrictive environment. Service environment and resources are matched with assessments of consumers to ensure service efficacy.

NEAMHS strives to ensure consumers are provided with the most optimal care in a collaborative and supportive recovery-orientated manner.

NEAMHS Triage Service
1300 859 789 

Inpatient Services
  • Acute treatment for consumers who live within the north-east area of metropolitan Melbourne who cannot be safely treated in a less restricted environment.

  • A collaborative program with St. Vincent’s Mental Health Program that services the northern metropolitan, eastern metropolitan and Hume regions of Victoria.

  • A program for parents with mental health problems with babies up to 12 months of age, servicing the northern metropolitan, eastern metropolitan and Hume regions of Victoria.

  • A secure inpatient environment providing recovery-oriented care for sustained treatment and rehabilitation.

Community Services

Services operate throughout north-eastern metropolitan Melbourne and from the North East Community Mental Health Service.

North East Community Mental Health Service
Hawdon St. Community Clinic
77 Hawdon Street
Heidelberg VIC 3084 

  • Brief intervention, case management, referral and liaison and assessment services including consultation and education.

  • A mobile outreach service for consumers with longstanding psychiatric illness requiring intensive community support.

  • A mobile, responsive and accessible assessment service including intensive community based treatment.

  • Primary health care with a strong focus on outreach and liaison with GPs, clinical health services and community agencies.

  • A specialist early intervention service for young people who are experiencing, or at risk of, a first episode of psychosis.

  • A program that provides accommodation and psycho-social rehabilitation for people with long-term psychiatric disabilities.

  • A recovery-focused residential service for people who are either leaving acute mental health care or who require 24-hour support.